Dynamics 365 is the core of a major digital transformation programme for Speedy. The new system went live in 2022 and brings the benefits of simplifying some of Speedy’s key business processes and significantly improving the user experience. Later phases will focus on reviewing and digitalising key processes to maximise the full potential of the new system.
The ability to see where the asset is and its status is key to keeping asset utilisation high, which results in more asset hire time and revenue. With this increased visibility and utilisation, Speedy has increased return on capital expenditure. Furthermore, it has increased workforce productivity for its front-office workers and engineers, while at the same time improving customer service and asset availability and lifespan by integrating with third party systems, such as those to predict stock holding requirements and improve utilisation.