Warranty Claims
FINANCE & OPERATIONS
Warranty claims are used to reimburse the various service contracts between the manufacturer, the importer, the dealer and the end customer. Warranty claims are also used to collect reimbursement fees from the manufacturer for warranty repairs and service repairs caused by manufacturing faults.
A Seamless flow for warranty claims
The warranty module includes a functionality that allows claim groups to be set up and through this functionality the terms relating to the claim are carried. When the dealer raises a claim they are able to use an interactive and user friendly wizard that allows them to select the claim group as well as the transactions they want to appear on the claim process.
Warranty module features :
- Able to handle outbound and inbound claim.
- Able to support service and recall campaign.
- Standized and extended warranty features.
- Fully functional to connect with work order component.
- Support preliminary invoicing and pre work approval.
- Ready for project module integration including child project item.
